Legal

Refund & Cancellation Policy

How refunds, cancellations, and program transfers are handled across InternsUp's courses, certifications, internships, and AI-powered services.

Last Updated: January 1, 2026

Thank you for choosing Internsup Innovations LLP ("Internsup", "we", "our", or "us"). We are committed to providing high-quality digital learning experiences, career development services, AI-powered tools, and industry-focused programs.

Please read this Refund & Cancellation Policy carefully before purchasing any of our products or services.

1. General Policy

All purchases made through Internsup are final. Due to the digital nature of our products and services, we generally do not offer refunds once a purchase has been successfully completed.

This policy applies to, but is not limited to:

  • Online Courses
  • Certification Programs
  • Internship Programs
  • Industry Projects
  • AI Services (Orbi)
  • Career Assessments
  • Premium Features
  • Events & Workshops
  • Bootcamps
  • Subscription Services (if applicable)
  • Digital Products
  • Learning Resources
  • Any other paid products or services offered by Internsup

2. No Refund Policy

Once payment has been successfully processed, you acknowledge and agree that:

  • Fees paid are non-refundable.
  • Partial usage or non-usage of a product or service does not qualify for a refund.
  • Failure to complete a course, certification, internship, project, or program does not make you eligible for a refund.
  • Dissatisfaction arising from personal preferences, expectations, scheduling conflicts, or lack of participation does not constitute grounds for a refund.

3. Course or Program Transfers

If you accidentally enroll in the wrong course, certification, internship, or program, you may request a one-time transfer to another eligible program of the same value.

Transfer requests must:

  • Be submitted within 10 calendar days of the original purchase.
  • Be made before substantial use of the purchased program or service.
  • Be subject to review and approval by Internsup.

If the requested program has a higher price, you may be required to pay the applicable price difference. Transfers are granted at Internsup's sole discretion and are subject to program availability.

4. Duplicate or Incorrect Payments

If you are charged more than once for the same purchase due to a technical or payment processing error, please contact us immediately.

After verification, any confirmed duplicate payment will be refunded or adjusted using the original payment method, subject to applicable payment provider policies.

5. Cancellation Policy

Unless otherwise specified for a particular product or service:

  • Orders cannot be cancelled once payment has been successfully completed.
  • Registration for digital programs, events, certifications, internships, and AI services becomes final upon confirmation of payment.
  • Subscription services (if introduced) may be cancelled for future billing cycles in accordance with the applicable subscription terms.

6. Exceptional Circumstances

Internsup may, at its sole discretion, consider refund or credit requests in exceptional situations, including:

  • Duplicate payments
  • Billing errors caused by Internsup
  • Technical issues that permanently prevent access to a purchased service and cannot reasonably be resolved
  • Other circumstances where applicable consumer protection laws require a refund

Approval of such requests remains entirely at Internsup's discretion unless otherwise required by law.

7. Payment Gateway Charges

Any payment gateway charges, bank fees, currency conversion charges, taxes, or similar third-party processing fees may be non-refundable and may be deducted where applicable.

8. Changes to Programs or Services

Internsup reserves the right to:

  • Modify course content
  • Update program structure
  • Replace mentors or instructors
  • Change schedules
  • Improve platform features
  • Introduce new learning materials

Such updates are intended to improve the learning experience and do not qualify for refunds.

9. Contact Us

If you have questions regarding this Refund & Cancellation Policy or wish to request a program transfer, please contact us:

Company
Internsup Innovations LLP
Email
support@internsup.com
Support Hours
11am–8pm (Mon–Fri)